The Challenges
Patient Privacy
Our 3D modeling team needed photographs and measurements of the hospital room to create a realistic virtual portrayal of the space, however HIPAA laws required us to be cautious with any information within the hospital to protect patient privacy.
Solution
We were granted access to an empty room and made all efforts to be considerate of current patients in the hospital.
New Medium
Virtual reality is a revolutionary environment that requires us to consider users of all technical proficiency levels. Typical patrons attending a fundraiser would likely have never interacted in a virtual experience, and may be overwhelmed in the new environment.
Solution
User testing consisted of numerous rounds with new users with little to no technical proficiency. We created an onboarding process introducing the user to the headset and controller when they first put it on, and would not continue until they clicked the continue button. Visual and auditory signals were included in every interaction creating helpful cues to walk the user through the experience.
Limited Technology
Our headsets were restricted to rotating on a point using 3 degrees of freedom (3 DoF). Users could not move around in a space and explore the room fully.
Solution
Predefined locations with interactions were created. When the user clicked a location they seamlessly moved across the room in a quick and gentle fade out to avoid motion sickness.
